Be on alert. I, along with several of my clients, recently received an email from Twitter stating that our accounts may have been compromised by a website or account not associated with Twitter. In viewing the number of tweets going out about having to reset passwords, I’m guessing that many of you may have received the same email.
For those wondering whether this is a scam or not, it is the real thing. According to Techcrunch, “…users who have received emails should reset their passwords (using the password reset link provided).” In addition, “any users who aren’t able to log into their account can go directly to Twitter.com and reset their password in Settings”.
Here’s what the email looks like:
Twitter believes that your account may have been compromised by a website or service not associated with Twitter. We’ve reset your password to prevent others from accessing your account.
You’ll need to create a new password for your Twitter account. You can select a new password at this link:
As always, you can also request a new password from our password-resend page: https://twitter.com/account/resend_password
Please don’t reuse your old password and be sure to choose a strong password (such as one with a combination of letters, numbers, and symbols).
In general, be sure to:
- Always check that your browser’s address bar is on a https://twitter.com website before entering your password. Phishing sites often look just like Twitter, so check the URL before entering your login information!
- Avoid using websites or services that promise to get you lots of followers. These sites have been known to send spam updates and damage user accounts.
- Review your approved connections on your Applications page at https://twitter.com/settings/applications. If you see any applications that you don’t recognize, click the Revoke Access button.
For more information, visit our help page for hacked or compromised accounts.
The Twitter Team
Twitter did provide some details about the situation on their blog. Here is Twitter’s response.
Don’t put your account at risk. Be sure to make the necessary updates to your password. And if you use your current Twitter password anywhere else on the web, you may want to change those passwords too.